{"id":7872,"date":"2023-04-13T00:00:00","date_gmt":"2023-04-12T22:00:00","guid":{"rendered":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/"},"modified":"2023-04-17T02:05:05","modified_gmt":"2023-04-17T00:05:05","slug":"la-dgccrf-rappelle-lutilite-de-signalconso","status":"publish","type":"post","link":"https:\/\/www.cabinet-magar.fr\/de\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/","title":{"rendered":"La DGCCRF rappelle l&#8217;utilit\u00e9 de SignalConso"},"content":{"rendered":"<p>SignalConso n&#8217;est pas qu&#8217;une plateforme permettant aux consommateurs d&#8217;effectuer des signalements concernant un professionnel, un commerce, un magasin ou un site Internet. La DGCCRF rappelle qu&#8217;elle est \u00e9galement un outil b\u00e9n\u00e9fique pour les professionnels concern\u00e9s. Explications.<\/p>\n<h2>SignalConso : un outil pour les professionnels<\/h2>\n<p>La Direction g\u00e9n\u00e9rale de la concurrence, de la consommation et de la r\u00e9pression des fraudes (DGCCRF) rappelle l&#8217;utilit\u00e9 de la plateforme de signalements <a href=\"https:\/\/signal.conso.gouv.fr\/\" rel=\"noopener\" target=\"_blank\">SignalConso<\/a> pour les consommateurs&#8230; Mais aussi pour les professionnels.<\/p>\n<p>Selon la DGCCRF, la plateforme est un outil :<\/p>\n<ul>\n<li>d&#8217;alerte, en permettant au professionnel concern\u00e9 de prendre connaissance des probl\u00e8mes et de les r\u00e9gler \u00e0 l&#8217;amiable avec le consommateur ;<\/li>\n<li>am\u00e9liorant la&nbsp;relation client, avec la possibilit\u00e9 pour le professionnel d&#8217;apporter \u00e0 son client des \u00e9l\u00e9ments d&#8217;explications priv\u00e9s ou une r\u00e9ponse technique \u00e0 la DGCCRF ;<\/li>\n<li>de facilitation, ouvrant la voie \u00e0 l&#8217;am\u00e9lioration continue des processus ;<\/li>\n<li>simple d&#8217;utilisation, la plateforme invitant le professionnel \u00e0 se connecter d\u00e8s lors qu&#8217;un signalement est effectu\u00e9 ;<\/li>\n<li>d&#8217;aide aux contr\u00f4les pour la DGCCRF, qui peut constater si des professionnels re\u00e7oivent&nbsp;de nombreux signalements et\/ou n&#8217;y r\u00e9pondent pas, et les retenir dans le ciblage des enqu\u00eates qu&#8217;elle m\u00e8ne.<\/li>\n<\/ul>\n<div>Sources :  <\/p>\n<ul>\n<li><a href=\"https:\/\/www.economie.gouv.fr\/dgccrf\/les-pros-aussi-utilisent-signalconso\" rel=\"noopener\" target=\"_blank\">Actualit\u00e9 de la DGCCRF du 5 avril 2023 : \u00ab Les pros aussi utilisent SignalConso \u00bb<\/a><\/li>\n<\/ul>\n<\/div>\n<p><a href=\"https:\/\/www.weblex.fr\/weblex-actualite\/la-dgccrf-rappelle-l-utilite-de-signalconso\" target=\"_blank\" rel=\"noopener\">La DGCCRF rappelle l&#8217;utilit\u00e9 de SignalConso<\/a> &#8211; \u00a9 Copyright WebLex<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.weblex.fr\/sites\/default\/files\/actualites\/images\/signalconso.jpg\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SignalConso n&#8217;est pas qu&#8217;une plateforme permettant aux consommateurs d&#8217;effectuer des signalements concernant un professionnel, un commerce, un magasin ou un site Internet. La DGCCRF rappelle qu&#8217;elle est \u00e9galement un outil b\u00e9n\u00e9fique pour les professionnels concern\u00e9s. Explications.<\/p>\n","protected":false},"author":0,"featured_media":7873,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,7],"tags":[],"class_list":["post-7872","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-juridique","category-actualites"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La DGCCRF rappelle l&#039;utilit\u00e9 de SignalConso - Cabinet Magar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La DGCCRF rappelle l&#039;utilit\u00e9 de SignalConso - Cabinet Magar\" \/>\n<meta property=\"og:description\" content=\"SignalConso n&#039;est pas qu&#039;une plateforme permettant aux consommateurs d&#039;effectuer des signalements concernant un professionnel, un commerce, un magasin ou un site Internet. La DGCCRF rappelle qu&#039;elle est \u00e9galement un outil b\u00e9n\u00e9fique pour les professionnels concern\u00e9s. Explications.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/\" \/>\n<meta property=\"og:site_name\" content=\"Cabinet Magar\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-12T22:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-17T00:05:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"La DGCCRF rappelle l&#8217;utilit\u00e9 de SignalConso\",\"datePublished\":\"2023-04-12T22:00:00+00:00\",\"dateModified\":\"2023-04-17T00:05:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/\"},\"wordCount\":244,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg\",\"articleSection\":[\"Actu Juridique\",\"Actualit\u00e9s\"],\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/\",\"url\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/\",\"name\":\"La DGCCRF rappelle l'utilit\u00e9 de SignalConso - Cabinet Magar\",\"isPartOf\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg\",\"datePublished\":\"2023-04-12T22:00:00+00:00\",\"dateModified\":\"2023-04-17T00:05:05+00:00\",\"author\":{\"@id\":\"\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage\",\"url\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg\",\"contentUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg\",\"width\":600,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.cabinet-magar.fr\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"La DGCCRF rappelle l&rsquo;utilit\u00e9 de SignalConso\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/#website\",\"url\":\"https:\/\/www.cabinet-magar.fr\/\",\"name\":\"Cabinet Magar\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.cabinet-magar.fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"La DGCCRF rappelle l'utilit\u00e9 de SignalConso - Cabinet Magar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/","og_locale":"de_DE","og_type":"article","og_title":"La DGCCRF rappelle l'utilit\u00e9 de SignalConso - Cabinet Magar","og_description":"SignalConso n'est pas qu'une plateforme permettant aux consommateurs d'effectuer des signalements concernant un professionnel, un commerce, un magasin ou un site Internet. La DGCCRF rappelle qu'elle est \u00e9galement un outil b\u00e9n\u00e9fique pour les professionnels concern\u00e9s. Explications.","og_url":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/","og_site_name":"Cabinet Magar","article_published_time":"2023-04-12T22:00:00+00:00","article_modified_time":"2023-04-17T00:05:05+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1\u00a0Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#article","isPartOf":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/"},"author":{"name":"","@id":""},"headline":"La DGCCRF rappelle l&#8217;utilit\u00e9 de SignalConso","datePublished":"2023-04-12T22:00:00+00:00","dateModified":"2023-04-17T00:05:05+00:00","mainEntityOfPage":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/"},"wordCount":244,"commentCount":0,"image":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg","articleSection":["Actu Juridique","Actualit\u00e9s"],"inLanguage":"de","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/","url":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/","name":"La DGCCRF rappelle l'utilit\u00e9 de SignalConso - Cabinet Magar","isPartOf":{"@id":"https:\/\/www.cabinet-magar.fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage"},"image":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg","datePublished":"2023-04-12T22:00:00+00:00","dateModified":"2023-04-17T00:05:05+00:00","author":{"@id":""},"breadcrumb":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#primaryimage","url":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg","contentUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2023\/04\/signalconso.jpg","width":600,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/la-dgccrf-rappelle-lutilite-de-signalconso\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.cabinet-magar.fr\/de\/"},{"@type":"ListItem","position":2,"name":"La DGCCRF rappelle l&rsquo;utilit\u00e9 de SignalConso"}]},{"@type":"WebSite","@id":"https:\/\/www.cabinet-magar.fr\/#website","url":"https:\/\/www.cabinet-magar.fr\/","name":"Cabinet Magar","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cabinet-magar.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts\/7872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/comments?post=7872"}],"version-history":[{"count":0,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts\/7872\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/media\/7873"}],"wp:attachment":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/media?parent=7872"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/categories?post=7872"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/tags?post=7872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}