{"id":6785,"date":"2022-10-20T05:50:00","date_gmt":"2022-10-20T03:50:00","guid":{"rendered":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/"},"modified":"2022-10-20T05:50:00","modified_gmt":"2022-10-20T03:50:00","slug":"garagistes-trop-de-clients-encore-mal-informes","status":"publish","type":"post","link":"https:\/\/www.cabinet-magar.fr\/de\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/","title":{"rendered":"Garagistes : trop de clients encore mal inform\u00e9s\u2026"},"content":{"rendered":"<p >En 2017, la DGCCRF a enqu\u00eat\u00e9 sur le respect par les garagistes de leur obligation d\u2019information. A cette occasion, trop d\u2019anomalies avaient \u00e9t\u00e9 constat\u00e9es. D\u2019o\u00f9 une nouvelle enqu\u00eate en 2021\u2026 pour un constat identique\u2026 et la n\u00e9cessit\u00e9 de faire un rappel de la r\u00e9glementation applicable\u2026<\/p>\n<div>\n<h2>Garagistes : des anomalies en augmentation<\/h2>\n<p>La DGCCRF (Direction g\u00e9n\u00e9rale de la Concurrence, de la Consommation et de la R\u00e9pression des fraudes) a men\u00e9 une enqu\u00eate en 2021 qui a r\u00e9v\u00e9l\u00e9 que 69 % des garagistes ne respectaient pas leur obligation d\u2019information, contre 63 % en 2017.<\/p>\n<p>Une augmentation qui s\u2019explique notamment par les changements de r\u00e9glementation et les nouvelles obligations li\u00e9es aux pi\u00e8ces issues de l\u2019\u00e9conomie circulaire.<\/p>\n<p>Des manquements ont aussi \u00e9t\u00e9 constat\u00e9s concernant :<\/p>\n<ul>\n<li>l\u2019information sur les prix et les conditions particuli\u00e8res de vente ;<\/li>\n<li>l\u2019obligation d\u2019information pr\u00e9contractuelle (par exemple le recours au m\u00e9diateur de la consommation) ;<\/li>\n<li>la garantie l\u00e9gale de conformit\u00e9 et commerciale ;<\/li>\n<li>l\u2019information sur l\u2019opposition au d\u00e9marchage t\u00e9l\u00e9phonique ;<\/li>\n<li>l\u2019affichage des tarifs.<\/li>\n<\/ul>\n<p>Au vu de la persistance des anomalies, la DGCCRF a annonc\u00e9 la mise en place d\u2019actions de sensibilisation aupr\u00e8s des f\u00e9d\u00e9rations professionnelles des garagistes.<\/p>\n<p>Source : Actualit\u00e9 du site Internet economie.gouv.fr du 17 octobre 2022 : \u00ab Entretien et r\u00e9paration automobile : les garagistes n\u00e9gligent encore trop souvent l\u2019information du consommateur \u00bb<\/p>\n<p><a title=\"WebLex - Garagistes : trop de clients encore mal inform\u00e9s\u2026\" href=\"https:\/\/www.weblex.fr\/weblex-actualite\/garagistes-trop-de-clients-encore-mal-informes\" target=\"_blank\" rel=\"noopener\">Garagistes : trop de clients encore mal inform\u00e9s\u2026<\/a> \u00a9 Copyright WebLex &#8211; 2022<\/p>\n<\/div>\n<p><img src='https:\/\/www.weblex.fr\/images\/flux_actus\/garagisteinfo.jpg'><\/p>\n","protected":false},"excerpt":{"rendered":"<p>En 2017, la DGCCRF a enqu\u00eat\u00e9 sur le respect par les garagistes de leur obligation d\u2019information. A cette occasion, trop d\u2019anomalies avaient \u00e9t\u00e9 constat\u00e9es. D\u2019o\u00f9 une nouvelle enqu\u00eate en 2021\u2026 pour un constat identique\u2026 et la n\u00e9cessit\u00e9 de faire un rappel de la r\u00e9glementation applicable\u2026<\/p>\n","protected":false},"author":0,"featured_media":6786,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,7],"tags":[],"class_list":["post-6785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-juridique","category-actualites"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garagistes : trop de clients encore mal inform\u00e9s\u2026 - Cabinet Magar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garagistes : trop de clients encore mal inform\u00e9s\u2026 - Cabinet Magar\" \/>\n<meta property=\"og:description\" content=\"En 2017, la DGCCRF a enqu\u00eat\u00e9 sur le respect par les garagistes de leur obligation d\u2019information. A cette occasion, trop d\u2019anomalies avaient \u00e9t\u00e9 constat\u00e9es. D\u2019o\u00f9 une nouvelle enqu\u00eate en 2021\u2026 pour un constat identique\u2026 et la n\u00e9cessit\u00e9 de faire un rappel de la r\u00e9glementation applicable\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/\" \/>\n<meta property=\"og:site_name\" content=\"Cabinet Magar\" \/>\n<meta property=\"article:published_time\" content=\"2022-10-20T03:50:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Garagistes : trop de clients encore mal inform\u00e9s\u2026\",\"datePublished\":\"2022-10-20T03:50:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/\"},\"wordCount\":256,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg\",\"articleSection\":[\"Actu Juridique\",\"Actualit\u00e9s\"],\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/\",\"url\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/\",\"name\":\"Garagistes : trop de clients encore mal inform\u00e9s\u2026 - Cabinet Magar\",\"isPartOf\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg\",\"datePublished\":\"2022-10-20T03:50:00+00:00\",\"author\":{\"@id\":\"\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage\",\"url\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg\",\"contentUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg\",\"width\":600,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.cabinet-magar.fr\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Garagistes : trop de clients encore mal inform\u00e9s\u2026\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/#website\",\"url\":\"https:\/\/www.cabinet-magar.fr\/\",\"name\":\"Cabinet Magar\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.cabinet-magar.fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Garagistes : trop de clients encore mal inform\u00e9s\u2026 - Cabinet Magar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/","og_locale":"de_DE","og_type":"article","og_title":"Garagistes : trop de clients encore mal inform\u00e9s\u2026 - Cabinet Magar","og_description":"En 2017, la DGCCRF a enqu\u00eat\u00e9 sur le respect par les garagistes de leur obligation d\u2019information. A cette occasion, trop d\u2019anomalies avaient \u00e9t\u00e9 constat\u00e9es. D\u2019o\u00f9 une nouvelle enqu\u00eate en 2021\u2026 pour un constat identique\u2026 et la n\u00e9cessit\u00e9 de faire un rappel de la r\u00e9glementation applicable\u2026","og_url":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/","og_site_name":"Cabinet Magar","article_published_time":"2022-10-20T03:50:00+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1\u00a0Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#article","isPartOf":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/"},"author":{"name":"","@id":""},"headline":"Garagistes : trop de clients encore mal inform\u00e9s\u2026","datePublished":"2022-10-20T03:50:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/"},"wordCount":256,"commentCount":0,"image":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg","articleSection":["Actu Juridique","Actualit\u00e9s"],"inLanguage":"de","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/","url":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/","name":"Garagistes : trop de clients encore mal inform\u00e9s\u2026 - Cabinet Magar","isPartOf":{"@id":"https:\/\/www.cabinet-magar.fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage"},"image":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg","datePublished":"2022-10-20T03:50:00+00:00","author":{"@id":""},"breadcrumb":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#primaryimage","url":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg","contentUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2022\/10\/garagisteinfo.jpg","width":600,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/garagistes-trop-de-clients-encore-mal-informes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.cabinet-magar.fr\/de\/"},{"@type":"ListItem","position":2,"name":"Garagistes : trop de clients encore mal inform\u00e9s\u2026"}]},{"@type":"WebSite","@id":"https:\/\/www.cabinet-magar.fr\/#website","url":"https:\/\/www.cabinet-magar.fr\/","name":"Cabinet Magar","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cabinet-magar.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts\/6785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/comments?post=6785"}],"version-history":[{"count":0,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts\/6785\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/media\/6786"}],"wp:attachment":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/media?parent=6785"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/categories?post=6785"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/tags?post=6785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}