{"id":373,"date":"2021-03-17T05:49:00","date_gmt":"2021-03-17T04:49:00","guid":{"rendered":"https:\/\/www.cabinet-magar.fr\/maitre-doeuvre-de-limportance-de-bien-informer-ses-clients\/"},"modified":"2021-03-29T03:00:40","modified_gmt":"2021-03-29T01:00:40","slug":"maitre-doeuvre-de-limportance-de-bien-informer-ses-clients","status":"publish","type":"post","link":"https:\/\/www.cabinet-magar.fr\/de\/actualites\/maitre-doeuvre-de-limportance-de-bien-informer-ses-clients\/","title":{"rendered":"Ma\u00eetre d\u2019\u0153uvre : de l\u2019importance de bien informer ses clients\u2026"},"content":{"rendered":"

Apr\u00e8s avoir constat\u00e9 divers probl\u00e8mes de chauffage, l\u2019acheteur d\u2019une maison d\u00e9cide d\u2019engager la responsabilit\u00e9 du ma\u00eetre d\u2019\u0153uvre ayant dirig\u00e9 des travaux de r\u00e9novation r\u00e9alis\u00e9s avant la vente. A tort, selon l\u2019int\u00e9ress\u00e9, puisqu\u2019au moment des travaux, il a (sans succ\u00e8s) alert\u00e9 les vendeurs de la situation\u2026<\/p>\n

\n

Artisans : client bien inform\u00e9 = client sans recours<\/h2>\n

Apr\u00e8s avoir fait r\u00e9nover sa maison, un couple d\u00e9cide de la vendre.<\/p>\n

Quelque temps plus tard, l\u2019acqu\u00e9reur constate, entre autres d\u00e9fauts, que le syst\u00e8me de chauffage et l\u2019isolation du bien sont insuffisants. Ce qui le pousse \u00e0 r\u00e9clamer une indemnisation aux vendeurs\u2026 mais aussi au ma\u00eetre d\u2019\u0153uvre charg\u00e9 de l\u2019ex\u00e9cution des travaux de r\u00e9novation !<\/p>\n

\u00ab Pas ma faute \u00bb, se d\u00e9fend celui-ci, qui rappelle qu\u2019il a inform\u00e9 le couple, au moment des travaux, des risques inh\u00e9rents au syst\u00e8me de chauffage choisi et du manque d\u2019isolation de la maison.<\/p>\n

Et il le prouve : une lettre r\u00e9dig\u00e9e de sa main et dat\u00e9e de l\u2019\u00e9poque des travaux conseille au couple la pose de divers \u00e9l\u00e9ments d\u2019isolation et comporte une alerte sur le syst\u00e8me de chauffage choisi.<\/p>\n

Ce qui le met hors de cause\u2026<\/p>\n

Une position partag\u00e9e par le juge, qui estime qu\u2019ici, le ma\u00eetre d\u2019\u0153uvre apporte bel et bien la preuve qu\u2019il a rempli son devoir de conseil \u00e0 l\u2019\u00e9gard de ses clients, et qu\u2019il ne peut \u00eatre tenu responsable des (mauvais) choix effectu\u00e9s par ceux-ci.<\/p>\n

L\u2019acheteur de la maison voit donc sa demande d\u2019indemnisation \u00e0 l\u2019encontre du ma\u00eetre d\u2019\u0153uvre rejet\u00e9e\u2026<\/p>\n

Source : Arr\u00eat de la Cour de cassation, 3\u00e8me chambre civile, du 4 mars 2021, n\u00b0 19-20103<\/p>\n

Ma\u00eetre d\u2019\u0153uvre : quand un client averti en vaut 2\u2026<\/a> \u00a9 Copyright WebLex – 2021<\/p>\n<\/div>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Apr\u00e8s avoir constat\u00e9 divers probl\u00e8mes de chauffage, l\u2019acheteur d\u2019une maison d\u00e9cide d\u2019engager la responsabilit\u00e9 du ma\u00eetre d\u2019\u0153uvre ayant dirig\u00e9 des travaux de r\u00e9novation r\u00e9alis\u00e9s avant la vente. A tort, selon l\u2019int\u00e9ress\u00e9, puisqu\u2019au moment des travaux, il a (sans succ\u00e8s) alert\u00e9 les vendeurs de la situation\u2026<\/p>\n","protected":false},"author":0,"featured_media":3326,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,7],"tags":[],"class_list":["post-373","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-juridique","category-actualites"],"acf":[],"yoast_head":"\nMa\u00eetre d\u2019\u0153uvre : de l\u2019importance de bien informer ses clients\u2026 - Cabinet Magar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cabinet-magar.fr\/actualites\/maitre-doeuvre-de-limportance-de-bien-informer-ses-clients\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ma\u00eetre d\u2019\u0153uvre : de l\u2019importance de bien informer ses clients\u2026 - Cabinet Magar\" \/>\n<meta property=\"og:description\" content=\"Apr\u00e8s avoir constat\u00e9 divers probl\u00e8mes de chauffage, l\u2019acheteur d\u2019une maison d\u00e9cide d\u2019engager la responsabilit\u00e9 du ma\u00eetre d\u2019\u0153uvre ayant dirig\u00e9 des travaux de r\u00e9novation r\u00e9alis\u00e9s avant la vente. 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