{"id":1120,"date":"2020-11-23T05:45:00","date_gmt":"2020-11-23T04:45:00","guid":{"rendered":"https:\/\/www.cabinet-magar.fr\/plateformes-de-resolution-des-litiges-en-ligne-sur-certification\/"},"modified":"2021-05-04T03:00:51","modified_gmt":"2021-05-04T01:00:51","slug":"plateformes-de-resolution-des-litiges-en-ligne-sur-certification","status":"publish","type":"post","link":"https:\/\/www.cabinet-magar.fr\/de\/actualites\/plateformes-de-resolution-des-litiges-en-ligne-sur-certification\/","title":{"rendered":"Plateformes de r\u00e9solution des litiges en ligne : sur certification ?"},"content":{"rendered":"<p >Ces derni\u00e8res ann\u00e9es, de nombreuses plateformes de r\u00e9solution des litiges en ligne ont vu le jour. Pour instaurer un climat de confiance avec les utilisateurs de ces sites Web, celles-ci vont devoir obtenir une certification. Explications.<\/p>\n<div>\n<h2>Plateformes de r\u00e9solution des litiges en ligne : comment se faire certifier ?<\/h2>\n<p>A compter du 1er janvier 2021, les plateformes de r\u00e9solution des litiges en ligne vont pouvoir obtenir une certification, d\u00e9livr\u00e9e pour une dur\u00e9e de 3 ans, renouvelable.<\/p>\n<p>Cette certification sera d\u00e9livr\u00e9e par un organisme certificateur, apr\u00e8s la r\u00e9alisation d\u2019un audit, sur pi\u00e8ces et sur place.<\/p>\n<p>A l&#8217;issue de l&#8217;audit, si les conditions de certification sont requises, l&#8217;organisme d\u00e9livrera un certificat comprenant notamment les mentions suivantes :<\/p>\n<ul>\n<li>le p\u00e9rim\u00e8tre des activit\u00e9s certifi\u00e9es ;<\/li>\n<li>le r\u00e9f\u00e9rentiel appliqu\u00e9 et sa version ;<\/li>\n<li>le nom de l&#8217;organisme certificateur ayant d\u00e9livr\u00e9 le certificat ;<\/li>\n<li>la date de prise d&#8217;effet et de fin de validit\u00e9 du certificat.<\/li>\n<\/ul>\n<p>Notez que par exception, la certification sera accord\u00e9e de plein droit :<\/p>\n<ul>\n<li>aux conciliateurs de justice ;<\/li>\n<li>aux m\u00e9diateurs inscrits sur la liste des m\u00e9diateurs de la consommation ;<\/li>\n<li>aux personnes inscrites, dans le ressort d&#8217;une cour d&#8217;appel, sur la liste des m\u00e9diateurs pr\u00e9vue en Outre-Mer.<\/li>\n<\/ul>\n<p>Par ailleurs, sachez que les organismes certificateurs devront informer sans d\u00e9lai le Minist\u00e8re de la Justice de la d\u00e9livrance, de la suspension ou du retrait de la certification.<\/p>\n<p>La liste actualis\u00e9e des plateformes de r\u00e9solution des litiges certifi\u00e9es sera publi\u00e9e sur le site du Minist\u00e8re de la Justice.<\/p>\n<p>Enfin, les plateformes de r\u00e9solution des litiges dont le certificat sera en cours de validit\u00e9 pourront apposer sur leur site Web le logo attestant de leur certification.<\/p>\n<\/div>\n<p>Source : D\u00e9cret n\u00b0 2019-1089 du 25 octobre 2019 relatif \u00e0 la certification des services en ligne de conciliation, de m\u00e9diation et d&#8217;arbitrage<\/p>\n<p><a href=\"https:\/\/www.weblex.fr\/weblex-actualite\/plateformes-de-resolution-des-litiges-en-ligne-sur-certification\" target=\"_blank\" rel=\"noopener\">Plateformes de r\u00e9solution des litiges en ligne : sur certification ?<\/a> \u00a9 Copyright WebLex &#8211; 2020<\/p>\n<p><img src='https:\/\/www.weblex.fr\/images\/flux_actus\/resolutionlitige.jpg'><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ces derni\u00e8res ann\u00e9es, de nombreuses plateformes de r\u00e9solution des litiges en ligne ont vu le jour. Pour instaurer un climat de confiance avec les utilisateurs de ces sites Web, celles-ci vont devoir obtenir une certification. Explications.<\/p>\n","protected":false},"author":0,"featured_media":4644,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,7],"tags":[],"class_list":["post-1120","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-juridique","category-actualites"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Plateformes de r\u00e9solution des litiges en ligne : sur certification ? - Cabinet Magar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cabinet-magar.fr\/actualites\/plateformes-de-resolution-des-litiges-en-ligne-sur-certification\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plateformes de r\u00e9solution des litiges en ligne : sur certification ? - Cabinet Magar\" \/>\n<meta property=\"og:description\" content=\"Ces derni\u00e8res ann\u00e9es, de nombreuses plateformes de r\u00e9solution des litiges en ligne ont vu le jour. 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