{"id":10337,"date":"2024-06-12T00:00:00","date_gmt":"2024-06-11T22:00:00","guid":{"rendered":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/"},"modified":"2024-06-12T00:00:00","modified_gmt":"2024-06-11T22:00:00","slug":"commande-en-ligne-obligation-de-payer","status":"publish","type":"post","link":"https:\/\/www.cabinet-magar.fr\/de\/actualites\/commande-en-ligne-obligation-de-payer\/","title":{"rendered":"Commande en ligne : obligation de payer ?"},"content":{"rendered":"<p>Dans une affaire r\u00e9cente, le juge europ\u00e9en a rappel\u00e9 les r\u00e8gles qu\u2019il convient d\u2019appliquer lorsqu\u2019un client particulier passe une commande en ligne sur le site marchand d\u2019un commer\u00e7ant ou d\u2019un professionnel. Au risque de voir la commande, et le paiement, annul\u00e9s\u2026<\/p>\n<h2>Commande en ligne : cliquez = payez !<\/h2>\n<p>Dans une affaire un peu particuli\u00e8re qui s\u2019est pass\u00e9e en Allemagne, un locataire se plaint de ce que son bailleur ne respecte pas le plafonnement des loyers et r\u00e9clame le remboursement des trop-per\u00e7us de loyers.<\/p>\n<p>Pour obtenir ce remboursement, le locataire fait appel \u00e0 une entreprise de recouvrement de cr\u00e9ances et conclut en ligne, directement sur le site Internet de l\u2019entreprise, un contrat en ce sens, lequel pr\u00e9cise :<\/p>\n<ul>\n<li>qu\u2019il doit approuver les conditions g\u00e9n\u00e9rales impos\u00e9es par l\u2019entreprise ;<\/li>\n<li>qu\u2019il doit verser, \u00e0 titre de contrepartie, une r\u00e9mun\u00e9ration \u00e0 hauteur d\u2019un tiers du loyer annuel \u00e9conomis\u00e9 si les tentatives de l\u2019entreprise visant \u00e0 faire valoir ses droits sont couronn\u00e9es de succ\u00e8s.<\/li>\n<\/ul>\n<p>Puis il valide sa commande en cliquant sur le bouton en ligne \u00e0 cet effet.<\/p>\n<p>Mais le bailleur conteste le recours \u00e0 ce proc\u00e9d\u00e9, au motif que cette commande en ligne ne respecte pas les r\u00e8gles europ\u00e9ennes, lesquelles imposent que le bouton de commande doit comporter une indication explicite sur l\u2019obligation de paiement li\u00e9e \u00e0 la commande ou une formulation analogue.<\/p>\n<p>Concr\u00e8tement, le bailleur reproche le fait que l\u2019obligation de paiement du locataire ne na\u00eet pas de la seule commande, mais requiert encore le succ\u00e8s de la mise en \u0153uvre de ses droits.<\/p>\n<p>Ce que reconna\u00eet le juge europ\u00e9en ici, donnant raison au bailleur : pour le juge, le professionnel doit informer, conform\u00e9ment aux exigences des r\u00e8gles europ\u00e9ennes, le consommateur avant la passation de la commande sur Internet qu\u2019il se soumet par cette commande \u00e0 une obligation de payer.<\/p>\n<p>Cette obligation du professionnel vaut ind\u00e9pendamment de la question de savoir si l\u2019obligation de payer pour le consommateur est inconditionnelle ou si ce dernier n\u2019est tenu de payer le professionnel qu\u2019apr\u00e8s la r\u00e9alisation ult\u00e9rieure d\u2019une condition\u2026<\/p>\n<p>Voici ce qu\u2019il faut retenir ici de cette affaire, transposable en France : pour toute commande en ligne, le bouton de commande (ou une fonction similaire) doit clairement indiquer qu\u2019en cliquant, le consommateur se soumet \u00e0 une obligation de payer.<\/p>\n<div>Sources :  <\/p>\n<ul>\n<li><a href=\"https:\/\/curia.europa.eu\/juris\/document\/document.jsf;jsessionid=4EA073DE06AA72C420650928C9C7DEAE?text=&amp;docid=286561&amp;pageIndex=0&amp;doclang=fr&amp;mode=req&amp;dir=&amp;occ=first&amp;part=1&amp;cid=10299656\" rel=\"noopener\" target=\"_blank\">Arr\u00eat de la Cour de Justice de l\u2019Union europ\u00e9enne du 30 mai 2024, noC-400\/22<\/a><\/li>\n<\/ul>\n<\/div>\n<p><a href=\"https:\/\/www.weblex.fr\/weblex-actualite\/commande-en-ligne-obligation-de-payer\" target=\"_blank\" rel=\"noopener\">Commande en ligne = obligation de payer ?<\/a> &#8211; \u00a9 Copyright WebLex<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.weblex.fr\/sites\/default\/files\/actualites\/images\/commandeenligne.jpg\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans une affaire r\u00e9cente, le juge europ\u00e9en a rappel\u00e9 les r\u00e8gles qu\u2019il convient d\u2019appliquer lorsqu\u2019un client particulier passe une commande en ligne sur le site marchand d\u2019un commer\u00e7ant ou d\u2019un professionnel. Au risque de voir la commande, et le paiement, annul\u00e9s\u2026<\/p>\n","protected":false},"author":0,"featured_media":10338,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9,7],"tags":[],"class_list":["post-10337","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actu-juridique","category-actualites"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Commande en ligne : obligation de payer ? - Cabinet Magar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Commande en ligne : obligation de payer ? - Cabinet Magar\" \/>\n<meta property=\"og:description\" content=\"Dans une affaire r\u00e9cente, le juge europ\u00e9en a rappel\u00e9 les r\u00e8gles qu\u2019il convient d\u2019appliquer lorsqu\u2019un client particulier passe une commande en ligne sur le site marchand d\u2019un commer\u00e7ant ou d\u2019un professionnel. Au risque de voir la commande, et le paiement, annul\u00e9s\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/\" \/>\n<meta property=\"og:site_name\" content=\"Cabinet Magar\" \/>\n<meta property=\"article:published_time\" content=\"2024-06-11T22:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Commande en ligne : obligation de payer ?\",\"datePublished\":\"2024-06-11T22:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/\"},\"wordCount\":445,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg\",\"articleSection\":[\"Actu Juridique\",\"Actualit\u00e9s\"],\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/\",\"url\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/\",\"name\":\"Commande en ligne : obligation de payer ? - Cabinet Magar\",\"isPartOf\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg\",\"datePublished\":\"2024-06-11T22:00:00+00:00\",\"author\":{\"@id\":\"\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage\",\"url\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg\",\"contentUrl\":\"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg\",\"width\":600,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.cabinet-magar.fr\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Commande en ligne : obligation de payer ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.cabinet-magar.fr\/#website\",\"url\":\"https:\/\/www.cabinet-magar.fr\/\",\"name\":\"Cabinet Magar\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.cabinet-magar.fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Commande en ligne : obligation de payer ? - Cabinet Magar","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/","og_locale":"de_DE","og_type":"article","og_title":"Commande en ligne : obligation de payer ? - Cabinet Magar","og_description":"Dans une affaire r\u00e9cente, le juge europ\u00e9en a rappel\u00e9 les r\u00e8gles qu\u2019il convient d\u2019appliquer lorsqu\u2019un client particulier passe une commande en ligne sur le site marchand d\u2019un commer\u00e7ant ou d\u2019un professionnel. Au risque de voir la commande, et le paiement, annul\u00e9s\u2026","og_url":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/","og_site_name":"Cabinet Magar","article_published_time":"2024-06-11T22:00:00+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#article","isPartOf":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/"},"author":{"name":"","@id":""},"headline":"Commande en ligne : obligation de payer ?","datePublished":"2024-06-11T22:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/"},"wordCount":445,"commentCount":0,"image":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg","articleSection":["Actu Juridique","Actualit\u00e9s"],"inLanguage":"de","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/","url":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/","name":"Commande en ligne : obligation de payer ? - Cabinet Magar","isPartOf":{"@id":"https:\/\/www.cabinet-magar.fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage"},"image":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage"},"thumbnailUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg","datePublished":"2024-06-11T22:00:00+00:00","author":{"@id":""},"breadcrumb":{"@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#primaryimage","url":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg","contentUrl":"https:\/\/www.cabinet-magar.fr\/wp-content\/uploads\/2024\/06\/commandeenligne.jpg","width":600,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/www.cabinet-magar.fr\/actualites\/commande-en-ligne-obligation-de-payer\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.cabinet-magar.fr\/de\/"},{"@type":"ListItem","position":2,"name":"Commande en ligne : obligation de payer ?"}]},{"@type":"WebSite","@id":"https:\/\/www.cabinet-magar.fr\/#website","url":"https:\/\/www.cabinet-magar.fr\/","name":"Cabinet Magar","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cabinet-magar.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts\/10337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/comments?post=10337"}],"version-history":[{"count":0,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/posts\/10337\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/media\/10338"}],"wp:attachment":[{"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/media?parent=10337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/categories?post=10337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cabinet-magar.fr\/de\/wp-json\/wp\/v2\/tags?post=10337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}